Refund policy

Refund Policy

Returns & Refunds

Due to the personal care nature of our products, we do not accept returns of opened or used items.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:

support@pureskinessences.com

We may request photos of the product and packaging to evaluate the issue.

Approved refunds will be issued to the original payment method.